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Raj GrewalRaj Grewal 

Linking Contact to Case Web Chat (LiveAgent)

I am implementing LIve Agent chat. What I noticed is that Case is created and Contact is created but Case and Contact are not linked. Both are linked to chat transcript., But when I naveigate to Case detail there is no contact linked.

We have Person Account Enabled in Org.

When I implement  following trailhead in develiper org where is no Person Account enabled then I can see Case and Contact linked in Case detail page.
Link to trailhead