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Victor Nguyen 13
Round Robin
Hi everyone,
I want to Round Robin the opportunity if it's not contacted by 3 days. If a representative get 5 cycles of Round Robin, the Director will get notification.
How can I start with this project? I'm thinking using Process Builder, but it wouldn't work for the second part.
Please give me some advice on this. Thank you!
I want to Round Robin the opportunity if it's not contacted by 3 days. If a representative get 5 cycles of Round Robin, the Director will get notification.
How can I start with this project? I'm thinking using Process Builder, but it wouldn't work for the second part.
Please give me some advice on this. Thank you!
what you can do is you can have Process Builder + Flow for your requirement.
Please let me know if it helps in any way.
Thanks