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Maria WallaceMaria Wallace 

"Text Area (Rich)" Not available it seems

When I select the "Text Area (Rich)" field to create a new field on my layout (not a visual force) I am not getting the rich text editor.  Is this a permission issue or do I not understand how the rich text area works?  I am not finding clear, understandable instructions on it.  
Sahaya Steffi JSahaya Steffi J
Hi Maria,
1. Rich Text Area will not work on Compact Layouts. Refer the link below. 
  • https://help.salesforce.com/articleView?id=compact_layout_overview.htm&type=5
2. In a Lightning Component, you can use ui:inputRichText and lightning:inputRichText. For your reference,
  • https://developer.salesforce.com/docs/component-library/bundle/lightning:inputRichText/example#lightningcomponentdemo:exampleRichTextEditor
Also go through the below links for more information:
  • https://help.salesforce.com/articleView?id=fields_rich_text_area_limitations.htm&type=5
  • https://help.salesforce.com/articleView?id=fields_using_rich_text_area.htm&type=5

Thanks,
Steffi.