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Blake HollemanBlake Holleman 

duplicate value found: duplicates value on record with id

Hi all,

I'm getting the above error message when clicking a custom "Book Now" button on a custom Visualforce page that was added to a managed package (which I don't have edit access to).  The managed package is a TimeTrade meeting scheduling app. 

The workflow process is basically this: An internal user sets up a meeting invitation template by selecting from a set of fields in a lightning component set on a client's Contact page.  Clicking a submit button on the component then creates invitation and meeting custom objects, and sends the user to The VF page.  The VF page allows the user to then further customize time/date and schedule a meeting with the client through the "Book Now" button.

I've checked the debug logs for failures and all of the custom objects for unique field issues.  Everything seems to be working properly.  I just can't update the meeting from the VF page to set date and time (though I can "Save" and "Cancel" the edits).  I think the issue has to do with some code on the VF page trying to re-insert an already existing meeting, but I'm too new to Salesforce to figure out if that's the case or how to fix it.

Any guidance would be greatly appreciated.  Screenshot of the error below:

User-added image

 
Team NubesEliteTeam NubesElite
Hi Blake,
Please refer this link it may help you https://success.salesforce.com/issues_view?id=a1p30000000T5hTAAS



Thank You
www.nubeselite.com
Development | Training | Consulting


Please mark this as a solution if your problem resolved.
Blake HollemanBlake Holleman
Yeah, I saw that suggested fix.  I even tried to re-deploy all of the custom objects used in the workflow with tracking turned off.  The deployment works just fine; the error is thrown in production.
adglevan adglevanadglevan adglevan
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