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Emily Phillips
How to remove phone icon from page layout?
How can I remove the phone icon from page layouts?
Here is the icon:
Thank you!
Here is the icon:
Thank you!
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I've gone through your requirement and you can refer the below steps:
1.The "Click-to-CAll" icon will be there as long as you have the Call Center
settings active. You need to disable your CTI implementation to remove that icon.
2.Or you can see more information here in Salesforce Call Center:
https://help.salesforce.com/articleView?id=cti_overview.htm&type=5
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Deepali Kulshrestha
www.kdeepali.com