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Play Call Recordings Stored on SFTP Server
We're trying to link call recordings stored on an SFTP server to Salesforce. We don't want to store the call recordings in Salesforce, just provide a link. However, SFTP (in Chrome) prompts the end user to open a 3rd Party App. Also, Salesforce doesn't allow the URL link to start with 'SFTP' only 'FTP'. I'm using a merge field on the Task to lookup the right call recording file. Ideally I'd want to listen to the call recordings directly in Salesforce. Any suggestions?