You need to sign in to do that
Don't have an account?

visualforce page saving wrong field
I am currently trying to create a buton on the ticket that will allow a level 1 support engineer to place a ticket in the level 2 queue.
I have a vf page that contains several fields on case that they need to complete and the case comment.
I have created a extension for the case comment which is:
Ideally I would like to just have one save button that will add the comment and update the case fields.
I am unable to see why the save comment button is saving the wrong field and allowing the comment to be updated if the picklist is updated. If you know a way to set the vf save button to save all fields in one that would be great.
Any assistance would be appreciated. My knowledge isn't 100% with apex code.
I have a vf page that contains several fields on case that they need to complete and the case comment.
I have created a extension for the case comment which is:
public class Caselinktocomment { public CaseComment comment { get; set; } public Caselinktocomment(ApexPages.StandardController stdController) { this.comment = new CaseComment(ParentId = stdController.getId()); } public PageReference saveComment() { insert comment; return null; } }my visualforce page is:
<apex:page standardController="Case" extensions="Caselinktocomment" > <script> var returnurl; window.onload = function(){ returnURL = gup('retURL'); alert('set retURL = ' + returnURL); }; function gup(name) { //this function just grabs http params by name name = name.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]"); var regex5 = "[\\?&]"+name+"=([^&#]*)"; var regex = new RegExp( regexS ); var results = regex.exec( window.location.href ); if( results == null ) return ""; else return results[1];} function redirectBack(){ //alert('Sending you back to ' + returnURL); window.location.href = '/' + returnURL; } </script> <apex:form > <apex:actionFunction name="saveActionFunc" action="{!Save}" oncomplete="redirectBack()" rerender="theBlock" /> <apex:pageblock title="2nd Line Escalation" > <apex:pageBlockSection > <apex:inputField value="{!Case.troubleshooting_completed__c}" required="true" /> </apex:pageBlockSection> <apex:pageBlockSection rendered="true" > <apex:inputCheckbox value="{!Case.X2nd_Line_Support__c}" selected="true" /> </apex:pageBlockSection> <apex:pageBlockSection > <apex:inputField value="{!Case.Reason_for_Escalation__c}" required="true" /> </apex:pageBlockSection> <apex:pageBlockSection > <apex:inputTextarea value="{!Case.further_information__c}" cols="60" rows="10" /> </apex:pageBlockSection> <apex:pageBlockSection rendered="true"> <apex:inputTextarea value="{!Comment.CommentBody}"/> </apex:pageBlockSection> <apex:pageBlockButtons > <apex:commandButton action="{!save}" value="save" onClick="saveActionFunc();" /> <apex:commandButton action="{!cancel}" value="cancel" onClick="saveActionFunc();" /> <apex:commandButton action="{!saveComment}" value="Save Comment"/> </apex:pageBlockButtons> </apex:pageblock> </apex:form> </apex:page>I have noticed that when I press Save comment it saves what is set in the field "Reason_for_Escalation__c" and when it is updated the comment is also updated.
Ideally I would like to just have one save button that will add the comment and update the case fields.
I am unable to see why the save comment button is saving the wrong field and allowing the comment to be updated if the picklist is updated. If you know a way to set the vf save button to save all fields in one that would be great.
Any assistance would be appreciated. My knowledge isn't 100% with apex code.

The issue with the ticket comments updating has been sorted. I had a flow running. The question now has anyone created a button that can save the ticket comment and the case fields in one go in the visualforce page?