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Jan Kopejtko 2 Work Order in Field Lightning Service mobile not showing as it should
Hey,
according to this:
https://help.salesforce.com/articleView?id=mfs_work_order_overview.htm&type=5
I should be able to see the Work Order Overview after tapping the Service Appointment record in the list.
After I do so the Work Order Overview indeed shows up, but ONLY if there is List View called "All Service Appointments" set as the active List View. If I choose any other List View, including custom List Views, and then tap the Service Appointment record, it does not show Work Order overview, but Service Appointment panel with some basic information, which is something I don't want to see, I want the Work Order Overview!
It is a little bit frustrating and I don't know what to do. Does anybody know how to fix this?
according to this:
https://help.salesforce.com/articleView?id=mfs_work_order_overview.htm&type=5
I should be able to see the Work Order Overview after tapping the Service Appointment record in the list.
After I do so the Work Order Overview indeed shows up, but ONLY if there is List View called "All Service Appointments" set as the active List View. If I choose any other List View, including custom List Views, and then tap the Service Appointment record, it does not show Work Order overview, but Service Appointment panel with some basic information, which is something I don't want to see, I want the Work Order Overview!
It is a little bit frustrating and I don't know what to do. Does anybody know how to fix this?
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