function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
SwayampravaSwayamprava 

same user login, same record but different layout from different laptops

Hi I am not able to find the solution of the below issue.

I logged in to production , for a record i can see a different record page , while same same record my friend who is logged in using the same login credential, from his laptop, can see a different record page. 

Why i cannot see the same page?


 
SamarSSamarS
One possibility could be you and your firend have different profiles and different layout associated for those profiles.
But as you are saying you both are using same credentials then this should not happen.
Can you share both screen shots. Is it alignment issue in page or complete page fields are different?
SwayampravaSwayamprava
It is completly different record pages visible. When i checked the Page assignments. I can see one thing different , ie Form Factor is Desktop, which is not available in my case.
SwayampravaSwayamprava
I got the solution. In different apps we can have different record page. We are accessing Account from search , while we should go to specific app and use the Account tab.