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Aidel BruckAidel Bruck 

How to click on the email field to send an email

Is there any way I can setup the email fields that they are clickable?
I would like to be able to click on the email address and to be redirected to a blank email with the said email address  
Julio Alberto Asenjo GarcíaJulio Alberto Asenjo García
Hi Aidel. This is the default configuration for email field type. 
You can check it from https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/field_types.html

In the user configuration you can choose if you want to send email from the salesforce email or from your default email application. For check it go to salesforce and then click on the image of the user, settings>Email>My email settings 
 
Aidel BruckAidel Bruck
For some reason, my field does not do this by default. Why would this be?
Julio Alberto Asenjo GarcíaJulio Alberto Asenjo García
Are you using a standard layout? 
Aidel BruckAidel Bruck
yes
Julio Alberto Asenjo GarcíaJulio Alberto Asenjo García
Standar layout of contact

This is the standard email field on contact. How do you see this field?

 
Sunad RasaneSunad Rasane
Hi Aidel,
Is the user's profile System Administrator?
If not, Can you please check if the permission to send an email is enabled from Profile??
Please click here for more information (https://help.salesforce.com/articleView?id=000326331&type=1&mode=1)
I hope it helps, please do reply if this helps you.
Thanks