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have 2 x button to create cases with different record type on community
Hi
I have a need to be able to create 2 different types of Cases on our Community Portal.
Basically, I have 2 global actions that each create a Case but with a different Record Type. I have created the buttons on the home page of my community site. I know they throw to the Create Record Page and I have created 2 x page variations, but when I try the preview and try the buttons, I get which ever page variation is set to Default.
Surely i'm not the first to try this. Is there some documenation that clearly descibes how to do this? Or if someone can give me some direction it would be appreciated
Regards
Andrew G
I have a need to be able to create 2 different types of Cases on our Community Portal.
Basically, I have 2 global actions that each create a Case but with a different Record Type. I have created the buttons on the home page of my community site. I know they throw to the Create Record Page and I have created 2 x page variations, but when I try the preview and try the buttons, I get which ever page variation is set to Default.
Surely i'm not the first to try this. Is there some documenation that clearly descibes how to do this? Or if someone can give me some direction it would be appreciated
Regards
Andrew G