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Dippan PatelDippan Patel 

Managed Package License doesn't upgrade

Hi All, 

I have a managed package connected to my production org - where licensing is setup. 
I have a user who has installed the package which created a License in my org. Even though I upgrade the license, user still sees it as expired. Below is the screenshot of the license in users org and expiration date in my prod org. 

Any idea why it is not upgrading in user's org? 
User-added imageUser-added image
AbhishekAbhishek (Salesforce Developers) 
Dippan you can contact your account executive for the license issue, He can guide you the correct way.
Dippan PatelDippan Patel
Thank you, Abhishek. Do you know what might be the issue here? 
AbhishekAbhishek (Salesforce Developers) 
Sorry, patel there could be many reasons.