function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
sunil h 10sunil h 10 

customize offline chat window screen in lightning component

HI Guys, am trying to implement offline chat feature for one of our customers and facing issues in adding custom UI for Offline screen, currently we can modify UI of pre chat api by using "implements="lightningsnapin:prechatUI" interface, can i modify my offline chat UI, is it possible?

Currently able to add only standard case fields available for offline chat:
User-added image 
AbhishekAbhishek (Salesforce Developers) 
Hi Sunil,

Try the code as suggested in the below article,

It might help you.