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How is SubTaskType determined by Salesforce?
When we don't specify the SubTaskType field, how does Salesforce determine what the value should be? A Call is technically a task but SubTaskType is set to Call instead of Task.
The below blog answers your query,
https://www.insightsquared.com/blog/how-to-set-up-task-type-in-salesforce/
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks.
My question is for SubTaskType and not Task Type. The blog only covers Task Type.