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Laurie Drew Pardot Sync error "This prospect has a sync error: field integrity exception:unknown(Cannot insert a converted lead)
I have the requirement to write a trigger to auto convert leads and create just a contact record from prospects that are loaded in Pardot. My trigger works as intended when simply inserting a lead record in Salesforce. But when prospects are Imported via Pardot and attempt to sync into Salesforce, the record sync errors out "This prospect has a sync error: field integrity exception: unknown (Cannot insert a converted lead)".
I watched the debug log while the sync was running and did not see that my trigger logic even fires before the Pardot sync errors out.
Can anyone help me figure out how to make this work?
I watched the debug log while the sync was running and did not see that my trigger logic even fires before the Pardot sync errors out.
Can anyone help me figure out how to make this work?
You can reach out to Pardot support by logging a case with salesforce support for inputs on this.
More info on how to create a case:
https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5
Thank you