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Brian Stoiber Einstein activity capture past email
We have struggled with recording emails in SF for the past 2 years. We were using Inbox which was ok but the added cost proved not to be worth it for us as users never hit the Log to SF button after sending emails.
We switched to Einstien Activity Capture a year later. This is now at least getting all the emails into SF so we can review them on an Account/Contact level. This however does not allow standard reporting as emails synced through EAC do not get logged as a EmailMessage or Task object.
We are considering creating a filter in Gmail that would insert the BCC email address into every email sent by a user so that if an email is in SF, it will get logged.
My question is, if we begin doing this, I need to disable EAC. Has anyone found a way to keep EAC running but only sync past emails from a specific date? That way, all old emails will stil appear in the Activiy feed but only new emails are logged as an EmailMessage or Task?
We switched to Einstien Activity Capture a year later. This is now at least getting all the emails into SF so we can review them on an Account/Contact level. This however does not allow standard reporting as emails synced through EAC do not get logged as a EmailMessage or Task object.
We are considering creating a filter in Gmail that would insert the BCC email address into every email sent by a user so that if an email is in SF, it will get logged.
My question is, if we begin doing this, I need to disable EAC. Has anyone found a way to keep EAC running but only sync past emails from a specific date? That way, all old emails will stil appear in the Activiy feed but only new emails are logged as an EmailMessage or Task?
Carla KruegerHave you tried to program the emails by immotion or AWS directly? With Google Analytics you can have access to all the statistics and it is cheaper. We do that for our web 4k (http://www.askmap.net/location/5502097/venezuela/movies-4k-free)