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sam mendes
inegrate einstein chatbot to facebook
how can I integrate einstein chatbot to facebook? like for our users ther should be chatbot on facebook with whom they can chat?
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Are you saying you want to have a chatbot on your website that has an integration with Facebook?
we cannot integrate a Chat Button with Bot on your website to Facebook, because Facebook has its own platform for messaging. But by using the Messaging in Salesforce you can use Facebook as your messaging channel for customer to communicate with your org via your Facebook page.
Having a Chat button on your website is a different platform that you can use for your customer to connect to your org. Both Messaging and LiveAgent can have a bot integration.
Please see the related article below for Einstein bot, LiveAgent and Messaging.
Chat with Customers on Your Website
https://help.salesforce.com/articleView?id=live_agent_intro.htm&type=5
Messaging
https://help.salesforce.com/articleView?id=livemessage_intro.htm&type=5
Einstein Bots
https://help.salesforce.com/articleView?id=bots_service_intro.htm&type=5
https://help.salesforce.com/articleView?id=livemessage_setup_facebook_messenger_channels.htm&type=5
https://www.facebook.com/help/307375982614147?helpref=popular_topics should help.
Thanks
Please refer the below link on how to integrate Facebook Messenger with Einstein Bot.
https://inevitableyogendra.blogspot.com/2022/06/integrate-einstein-bot-with-facebook-messenger.html