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Ishan Goyal 9Ishan Goyal 9 

Suppose there is a front desk agent who is creating enquiries in salesforce. The enquiry object is private in salesforce. Now there is a separate case team who looks into these enquiries.

Suppose there is a front desk agent who is creating inquiries in salesforce. The inquiry object is private in salesforce. Now there is a separate case team that needs to look into these inquiries. How can I make this possible without coding?
 
Agustin BAgustin B
Hi you can create and assign sharing rules for this requirement
Here you have some links:
https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_about_sharing_rules.htm
https://help.salesforce.com/articleView?id=security_about_sharing_rules.htm&type=5
If it helps ,please mark as correct, it may help others.