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Nagarajan CNagarajan C 

The function of sending and receiving emails with Office 365 for cases is not yet enabled?

HI Team,

Sending and receivving email via Office 365 for cases how we can achive.

Salesforce sandox am able to see in sales console alone this features Service console case object am not able t see Office 365  email funtion. can any one help how to use case object in office 365.

C .Nagarajan
PriyaPriya (Salesforce Developers) 
Hey Nagarajan,

Kindly refer this link :-

Thank you