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Julio Cesar Mercado Guerrero
Data store from Social Studio - Facebook
Hi Community, we need to know where is store the social media data, for example from facebook. In data extensions? Thanks
Social Post and Social Persona
Details on which fields exist in the standard objects, Social Post and Social Persona, and which fields are currently populated by data from Social Studio.
https://help.salesforce.com/articleView?id=social_customer_service_socialobject_ref.htm&type=5
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_socialpost.htm
Regards
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_responses_social_post_capability.htm
Regards