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Jaime Blalock 4Jaime Blalock 4 

I'm the admin and it says I have insufficient priviledge to mass email?

I was showing one of my sales users how he could mass email his campaing this morning through a GoToMeeting and I got a message that I had insufficient priviledges??? I'm the admin so I don't see how this is even possible. The sales user was able to complete the mass email but I cannot. My profile does have the mass email persmission checked. Any ideas?

I am using Lightning Enterprise Edition.

Insufficient Privileges message
Jyoti Ranjan Sahoo 4Jyoti Ranjan Sahoo 4
Hi Jaime,

Check that the users have the SendEmail API and that the overall Deliverability settings under Setup is set to "All emails".
Please let me know if this works for you.

Regards,
J
Jaime Blalock 4Jaime Blalock 4
All the settings were correct and it would not work at all yesterday but this morning it is??? Go figure. Thank you for your suggestions!