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Chad Ritchie
Running Workflow as Another User
Hey guys,
I have a few active workflows that look at an opportunity, if there's been no activity for 21 days, it'll send a follow up email to the Contact who owns the opportunity. In order have the email sent I have to login as another user, make a minor change on the opportunity to trigger it (usually I'll have a checkbox and do a list view so it's quick), and then the email will send from him. The problem is that everyday because there's hundreds of opportunities I have to go in there and trigger all of these opportunities as him in order for the emails to be sent. Is it possible to create a workflow/process/flow (preferrably not apex) that will automatically check each opportunities "Trigger box" as him, so then the emails automatically send as him without me ever having to go in, login as him, and manually check each opportunities "Trigger box" in a list view???
Thanks!!!
I have a few active workflows that look at an opportunity, if there's been no activity for 21 days, it'll send a follow up email to the Contact who owns the opportunity. In order have the email sent I have to login as another user, make a minor change on the opportunity to trigger it (usually I'll have a checkbox and do a list view so it's quick), and then the email will send from him. The problem is that everyday because there's hundreds of opportunities I have to go in there and trigger all of these opportunities as him in order for the emails to be sent. Is it possible to create a workflow/process/flow (preferrably not apex) that will automatically check each opportunities "Trigger box" as him, so then the emails automatically send as him without me ever having to go in, login as him, and manually check each opportunities "Trigger box" in a list view???
Thanks!!!
Process 1:
Create a time trigger on workflows with actons like email alert and field update.
https://automationchampion.com/tag/time-based-workflow/
Process 2:
Create schedule apex
Hope this helps you!
If my answer helps resolve your query, please mark it as the 'Best Answer' & upvote it to benefit others.
Thanks
Varaprasad
Salesforce Freelance Consultant/Developer/Administrator/Trainer
@For Salesforce Project Support: varaprasad4sfdc@gmail.com
Salesforce latest interview questions and training videos :
https://www.youtube.com/channel/UCOcam_Hb4KjeBdYJlJWV_ZA?sub_confirmation=1
All Answers
Process 1:
Create a time trigger on workflows with actons like email alert and field update.
https://automationchampion.com/tag/time-based-workflow/
Process 2:
Create schedule apex
Hope this helps you!
If my answer helps resolve your query, please mark it as the 'Best Answer' & upvote it to benefit others.
Thanks
Varaprasad
Salesforce Freelance Consultant/Developer/Administrator/Trainer
@For Salesforce Project Support: varaprasad4sfdc@gmail.com
Salesforce latest interview questions and training videos :
https://www.youtube.com/channel/UCOcam_Hb4KjeBdYJlJWV_ZA?sub_confirmation=1