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SPRSPR 

I need help on how to write logic when Priority 4, 3, or 2 changed to Priority 1, an email should be triggered.

Best Answer chosen by SPR
Raj VakatiRaj Vakati
You can able to do with the work flow  ... Refer this fommual and image 
 
AND(
 TEXT(PRIORVALUE( Priority )) <> "1" , 
Text(Priority )=="1"
)

Send email alert action  

User-added image

All Answers

Raj VakatiRaj Vakati
You can able to do with the work flow  ... Refer this fommual and image 
 
AND(
 TEXT(PRIORVALUE( Priority )) <> "1" , 
Text(Priority )=="1"
)

Send email alert action  

User-added image
This was selected as the best answer
SPRSPR
Hi Raj,

It is not working.
SPRSPR
Sorry Raj,

It is working thanks