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Stop spam emails from creating cases in Email To Case
We have implemented EmaiService for Email - To - case to automatically create cases from incoming emails .
Is there any identifier in email header to identify spam emails .
In email header "Received-spf" is there but its not suffient for identifying the spam email .
can you suggest any solution!
Is there any identifier in email header to identify spam emails .
In email header "Received-spf" is there but its not suffient for identifying the spam email .
can you suggest any solution!
Check below help article for this.
https://help.salesforce.com/articleView?id=000175832&type=1
Best Regards,
Sandhya