You need to sign in to do that
Don't have an account?
Garrettz
Can the prepopulatedPrechatFields in snapin be used for a variable in the lightning component?
I have a live agent chat snapin embedded on our custom application (not a community). I'm trying to pass information to the pre-chat lightning component to prompt the user "Hello {{firstName}}" - prior to initiating chat. I'm aware of the embedded_svc.settings.prepopulatedPrechatFields snippet (however I'm not getting it to work), so I'm wondering if the values passed through are available to my lightning component to use as a variable.
The other usecase I have for this is dynamically rendering the picklist value presented to the user for issue selection.
The other usecase I have for this is dynamically rendering the picklist value presented to the user for issue selection.