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Victor 11
Milestone Lightning component (on Work Order) do not show milestones
Hello,
We are using the lightning experience within the Service Cloud. I am trying to display milestones on the Work Order object so that users can complete these to meet our business SLA's. When I look at the lightning component of milestones there is a discrepancy compared to 'same' component in classic view. Does anybody have any idea how this is caused and how I can fix this?
Classic view of te record with the milestones
Lightning view:
Thanks in advance!
We are using the lightning experience within the Service Cloud. I am trying to display milestones on the Work Order object so that users can complete these to meet our business SLA's. When I look at the lightning component of milestones there is a discrepancy compared to 'same' component in classic view. Does anybody have any idea how this is caused and how I can fix this?
Classic view of te record with the milestones
Lightning view:
Thanks in advance!
Best Answer chosen by Victor 11
Victor 11
Problem was: there were no businesshours on either the milestone, entitlement process or Work Order specified. This does not explain the display difference on classic and lightning to me however.