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Justin Davis 11 CTI Caller ID - Apex
Does anyone have experience using apex to capture the inbound caller ID from a call, using a Salesforce org integrated with a phone system, and then matching that caller ID to a record (such as a campaign record), and then pulling over text from that campaign record onto the contact or lead record?
You need to use CTI javascript api as shown below
sforce.console.cti.setCallAttachedData('call.1', callData, 'outbound');