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RaoS
when an incident is created in Servicenow Create a case in Salesforce
Hi ,
I got a requirement to create a case in Salesforce whenever an incident is created in ServiceNow with Assignment group as "Salesforce".
Let me know if you have any ideas or if anyone has implemented this.
Thanks in advance.
Rao.
I got a requirement to create a case in Salesforce whenever an incident is created in ServiceNow with Assignment group as "Salesforce".
Let me know if you have any ideas or if anyone has implemented this.
Thanks in advance.
Rao.
May I suggest you please refer to below link from the community forums with a similar discussion which might help you further.
- https://community.servicenow.com/community?id=community_question&sys_id=18788beddb1cdbc01dcaf3231f961952
- https://www.workato.com/recipes/13299-case-is-created-in-salesforce-will-create-incident-in-servicenow
- https://developer.salesforce.com/forums/?id=9060G000000IA4qQAG
Hope this helps.Kindly mark this as solved if the reply was helpful.
Thanks,
Nagendra
Thank you for you feedback.
Those links are explaining the other way round......Salesforce to Service Now. I am looking for ServiceNow to Salesforce.
Let me know if i have missed anything from those links.
Thanks
Rao
Thanks