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Sreekanth Naraboina
when selecting 1 or more cases from the list and clicking "Change Status" can we please add the Notes field on that page under the New Status field?
When selecting 1 or more cases from the list and clicking "Change Status" can we please add the Notes field on that page under the New Status field? and Change Status is a Standard List View Button so I request you to please let me know any help or suggestion.
Thanks,
Sreekanth
Thanks,
Sreekanth
This is Quick Action in Standard buttons, here you can add the fields when you are using lightning view, but not in Classic.
Refer my video for your reference: https://www.youtube.com/watch?v=dOBBe-9pBvs (https://www.youtube.com/watch?v=dOBBe-9pBvs)
https://help.salesforce.com/articleView?id=creating_object_specific_actions.htm&type=5 (Not available in Classic & Only Lightning Experience)
Please let me know if you need any more information,
Thanks & Regards,
Sakthivel Madesh
Thank you for your quick reply, but my client need this changes in classic only, and can we impplement this scenario in other way like using custom list view button and custom visualforcepage in salesforce?
Please let me know if you have any questions.
Thank you.
Regards,
Sreekanth