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rima khan
I want to give some users the ability to edit all tasks of a certain record type that don't belong to them. How?
So we have newly formed team in our company consisting of users that are across three divisions. They couldn't see data across other divisions so I made a group, added the users and went to sharing settings and created a rule so they can now see all accounts, opportunties (and thus tasks). Great that's that sorted.
The issue is though is some of the users need to be able to edit and reassign tasks that don't belong to them. I don't want them to be able to do it for all tasks but just of a certain record type. How could I do this? It seems you cant create sharing rules for activities/tasks but they just feed off accounts/opps? I also don't want to give permission to edit all accounts and opportunities in our org.
Thanks for any help.
The issue is though is some of the users need to be able to edit and reassign tasks that don't belong to them. I don't want them to be able to do it for all tasks but just of a certain record type. How could I do this? It seems you cant create sharing rules for activities/tasks but they just feed off accounts/opps? I also don't want to give permission to edit all accounts and opportunities in our org.
Thanks for any help.
The issue is though is some of the users need to be able to edit and reassign tasks that don't belong to them. I don't want them to be able to do it for all tasks but just of a certain record type. How could I do this? It seems you cant create sharing rules for activities/tasks but they just feed off accounts/opps? I also don't want to give permission to edit all accounts and opportunities in our org.
Thanks for any help.
my issue has been solved!!
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