+ Start a Discussion
Sarma DuvvuriSarma Duvvuri 

validation rule for routing queues

Hi All,

i want to assign the case to particualt queue based on code. 
Code is DEL, I can assign that case to the queue name which contains DEL as a admin

Please help for validation rule..

Thnaks,
Sarma
 
Raj VakatiRaj Vakati
Try this 
 
AND ( 
Text(Code__c)=="DEL",
Owner:Queue.Name ="DEL")

 
Sarma DuvvuriSarma Duvvuri
Hi Raj,

Can you give some sample code on trigger for this scenario.

Thanks,
Sarma