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Matthew Brown 98Matthew Brown 98 

Is it possible to pull data Live Agent onto an Apex page to show if there are any customers waiting in the queue and how many?

We are looking to build a visualforce page to display if there any cusomers waiting in the LiveAgent queue. We started by looking for a controller but cant seem to find anything where this data would be available. If anyone has any ideas where we would start on what we would need to use to pull the data onto the page would be greatly appreciated.

We are very new to salesforce but have a huge appetite to succeed with it.

Many thanks
Chandra Sekhar CH N VChandra Sekhar CH N V
I believe this is not available in Live Agent but if if it is an omnichannel chat , we can achieve it through custom liveAgent:clientChatQueuePosition component.