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Rahul Srivastava 44
Avaya CRM Connector Call Center Elite - Salesforce
0
I am working in Avaya CTI - Salesforce integration. I am following some documents. I have followed the steps but 1 place I found to import [ Salesforce Call Centers can be created by importing and configuring the Call Center Definition (CCD) XML file into Salesforce. ]. This file is not present in that document. I have used other document of Avaya - SFDC configuration and found that XML file and followed the remaining steps. After installing this I can not see the dialpad on the screen. Some pop up is coming with error. please find below.
Please let me know which XML file I should follow for these steps.
Please Help!
I am working in Avaya CTI - Salesforce integration. I am following some documents. I have followed the steps but 1 place I found to import [ Salesforce Call Centers can be created by importing and configuring the Call Center Definition (CCD) XML file into Salesforce. ]. This file is not present in that document. I have used other document of Avaya - SFDC configuration and found that XML file and followed the remaining steps. After installing this I can not see the dialpad on the screen. Some pop up is coming with error. please find below.
Please let me know which XML file I should follow for these steps.
Please Help!
Aarti Ragoonath 9
Hi, can you open up the developer console on your browser, and see if it shows any errrors