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Omni Channel - 'Presence Status' value translation
Hi - We are in the process of moving LiveAgent from Classic to Lightning. In Classic the user statuses 'Available', 'Busy', 'Offline' is automatically translated based on the user's language. But in Lightning these has to be defined as 'Presence Statuses'. Is there anyway we create these statuses and translate it based on language?
Did you found anything regarding this yet? I'm facing the same issue right now. Doesn't seems like we can translate the presence statuses