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Rachel Thibodaux
Workflow Rule not Firing
We have a custom object called Volunteer Hours. We created a rule the following criteria
(Volunteer Hours: Start DateLESS THANYESTERDAY) AND (Volunteer Hours: Clock InEQUALSnull)
The Workflow Action is a Field Update to change the Status of the Volunteer Hours to No Show if there was not a Clock In date & time, as this means the volunteer did not show up for the shift. We want it firing for all Volunteer Objects with a start date of yesterday or before.
This is the Field Update information. Anyone have an idea why it's not working?
(Volunteer Hours: Start DateLESS THANYESTERDAY) AND (Volunteer Hours: Clock InEQUALSnull)
The Workflow Action is a Field Update to change the Status of the Volunteer Hours to No Show if there was not a Clock In date & time, as this means the volunteer did not show up for the shift. We want it firing for all Volunteer Objects with a start date of yesterday or before.
This is the Field Update information. Anyone have an idea why it's not working?
Best Answer chosen by Rachel Thibodaux
Rachel Thibodaux
Figured it out! The Evaluation Criteria needed to be changed.