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wailok tam 7wailok tam 7 

missing voicecall object as system admin of developer edition

the developer edition with dev-hub on is provided by my company which has signed on with Salesforce for its partner program. I need the voicecall object to complete the setup in this tutorial (https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_deploy_package.htm) The sample code (https://github.com/salesforce/scv-partner-telephony-quickstart/tree/main/force-app/main/default) provided fails when creating a package version with complains about voicecall being a custom object but named wrongly.
Help on service cloud voice does mention that service cloud voice needs an enterprise or unlimited licence but this guide (https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_dev_guide.htm) for the partner does not say anything about requiring service cloud voice to be turned on or an enterprise/unlimited edition. I am not sure whether the missing voicecall object is due to service cloud voice not being turned or a license issue. If anyone can think of another possible reason for this. Please let me know. Thanks a lot.
Best Answer chosen by wailok tam 7
VinayVinay (Salesforce Developers) 
Hi Wailok,

Service cloud voice is available only in enterprise and unlimited editions.  Check below referece for more details.


Please close the thread by selected as Best Answer if above information was helpful.