Apex Code Development You need to sign in to do that
Don't have an account?
wailok tam 7 no event sent from listening to a pushtopic for PendingServiceRouting
I am following the guide here (https://developer.salesforce.com/docs/atlas.en-us.omni_channel_dev.meta/omni_channel_dev/omnichannel_external_routing.htm) to set up external routing. The emp (https://github.com/forcedotcom/EMP-Connector) connector appears to succeed in listening to the push topic created by producing the output "Subscribed: Subscription [/topic/PSRPushTopic:-1]". However, nothing more shown up after I do the following:
1. create a case
2. change its owner to a queue
3. turn my status to be online and accept the case
I expect something saying a event is received would be shown in the log. Any idea? Many thanks in advance.
1. create a case
2. change its owner to a queue
3. turn my status to be online and accept the case
I expect something saying a event is received would be shown in the log. Any idea? Many thanks in advance.