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When checking Discover and Configure Products  challenge I get the follwoing message: 

We can’t find the quote Office Supplies. Make sure you create the quote for the EdgeMX account. 

 

While I have the quota with that name connected to the right account. I am working on freshly created org.  

 

#Trailhead Challenges

1 answer
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 I tried creating a benefit schedule using the 'New Benefit Schedule' button in the Benefit object. I entered the details, and the session details appeared on the second screen. However, at the end, an error occurred: 'Something went wrong while marking Approval Status to Approved in Benefit Schedule.' Is anyone else facing the same issue? How can this be resolved? #Salesforce Developer #Nonprofit #ProgramManagement

1 answer
  1. Today, 2:42 PM

    Hi @Nandini Yadav

    - you posted your question in the PMM group, which relates to the Managed Package, but the language you used (Benefit Schedule/Benefit) makes me think you're using the newer Nonprofit Cloud product on Core. Is this correct? 

     

    Assuming that is the case, I've heard of this error when the Provider Management org preference is turned on but the Provider Management Access permission set was not added to the user record. You can either assign the Permission Set to the user creating the schedule or turn off the Provider Management Org Preference. 

     

    For more info - Provider Management was added to NPC in the Winter '24 Release (

    Release Notes)

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Hello! There are a few tricks to globally refresh content blocks referenced by ampscript within emails in triggered sends, but I'm wondering if someone has found a method to force a refresh of dynamic content in multiple published CloudPages. 

 

In our case, we'd like to reference a standard footer on some landing pages, and making minor changes to that footer is time-consuming because we have to edit each one.

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I'm trying to create an Unlocked Package that includes an External Client App. Below is how my app looks in Dev Hub Org. 

When I try to create a package I can only add ExternalClientApplication and ExtlClntAppOauthSettings. If I try to add any other metadata about the APP I get an error when trying to create a package. If I install the package with only this files in any org, the package is not editable and I cannot edit the OAuth Policies and enable the Client Credentials Flow, and I cannot see and get the consumer key and consumer secret. My end goal is to install the package with all the settings in any org and only set the Run As User so I can get an Access Token using the Client Key and Client Secret.

Thank you.

 

 

 

Adding External Client App to 2 GP Salesforce

 

 

package2.png

 

 

package1.png

 

 

 

#Developer Forums  #External Application  #Second Generation Packages  #Package Installation  #Package Dependency  #Unlocked Packages

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Dear Trailblazer,  

 

I tried to create an event and task report using Standard Type, yet the 'Start' field is missing. This field is required, and all users get the access to edit and read. Anyone here know how to deal with it? 

 

Also i'm checked for the Events with Invitees report, it shows 'Start' field.  

 

 

#Salesforce Developer

2 answers
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Hi everyone, 

 

I’m new to the Salesforce Outlook Plugin and have a question. When selecting attendees and logging a meeting to Salesforce using the Outlook plugin, it defaults to their User record (the People card) instead of checking for Contact record first. Users have to click on an exclamation mark and manually select the Contact, which adds an extra step. 

 

Is there a way to change this so that the plugin first matches attendees to their Contact record, and only uses the User record if no Contact is found? This would make it easier to log meetings directly to the Contact record.  

 

I’d appreciate any suggestions or advice. Thank you!

2 answers
  1. Today, 2:34 PM

    Hi @Ashwini Garwandha

     

    Thank you for the explanation! Just to confirm, it seems like there is no out-of-the-box feature in the Salesforce Outlook Plugin that allows us to set the default matching to the Contact record rather than the User record, correct? 

     

    If that's the case, would customization (e.g., using a flow or apex) be the only way to achieve this behavior, or are there any other settings or configurations that could help with this? 

     

    Thanks again for your help!

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Hi  

I am getting Error : 

SOQL  currently not allowed 

 

My code is  :

 

SOQL  currently not allowed in apex

at line number 47 i am getting Error 

  

Error  : System.LimitException: SOQL currently not allowed 

 

please Help me  

Thank you 

 

 

#Trailhead Challenges #Salesforce Developer #Certifications #Security #Analytics

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 2:33 PM

    Hello @ANJALI Anjali

    have you tried to do it in 2 steps, or with parenthesis.. 

    See the 2 options below & the associated log result :

    //Most common

    Organization oid = [Select Id, isSandbox from Organization Limit 1];

    Boolean isMyOrgASandbox = oid.isSandbox;

    System.debug(isMyOrgASandbox);

    //One line shorter

    Boolean isMyOrgASandboxBis = ([Select Id, isSandbox from Organization Limit 1])?.isSandbox;

    System.debug(isMyOrgASandboxBis);

    And the result in logHello have you tried to do it in 2 steps, or with parenthesis..Eric

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Hello, 

I'm experiencing high response time when using the Salesforce Agent API. 

 

I have trained some documents (PDF and html) in Knowledge tab 

For input messages need to use knowledge base usually the request took above 10s.  

But normal messages like "Hi" "Hello" the response time are usually 4-5s. 

 

Is there any way to reduce that? 

Let me know if you need additional information.

1 answer
  1. Today, 2:32 PM

    Hi @Nhat Nguyen

     

     

    Here are some considerations and steps you can take: 

     

    1. Ensure Proper Setup and Configuration: 

       - Make sure that Data Cloud and Data Libraries are properly set up. This ensures that the knowledge articles and files are indexed correctly. 

       - For more details, see "Data Cloud Features and Learning Path" (

    https://help.salesforce.com/s/articleView?id=sf.customer360_a.htm&type=5&language=en_US) and "Setting Up Data Libraries" (https://help.salesforce.com/s/articleView?id=sf.data_library_setup.htm&type=5&language=en_US

    ). 

    2. Optimize Knowledge Articles: 

       - Ensure that the knowledge articles are well-structured and relevant. The action can use custom knowledge field types such as Text, Text Area, Text Area (Long), and Text Area (Rich). Text (Encrypted) and URL fields aren’t supported. 

       - The action can use file upload types like text, HTML, and PDF. Ensure that the file sizes are within the supported limits (up to 4 MB for text or HTML files, or 100 MB for PDF files). 

    3. Manual Indexing: 

       - When Agentforce is provisioned in a Salesforce org that has Knowledge, it triggers an initial indexing of knowledge articles. Knowledge articles are reindexed daily. To manually index knowledge articles, go to the Agent Actions page in Setup and select the Answer Questions with Knowledge action. Click Refresh Data Source. 

    4. Considerations for Performance: 

       - The action respects permissions and sharing settings. When generating responses, the action only uses knowledge articles the requesting user can access. 

       - The knowledgeSummary is returned by the LLM (Large Language Model). It is based on the instructions in the prompt template, the user query, and retrieved relevant data. The LLM uses these inputs to determine the best pieces of information, or chunks, to use for the response. 

     

    Thanks

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I am unable to complete the action though followed all the guidelines, Hence want to delete the agent and start from scratch  

 

#Trailhead Challenges

4 answers
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Hello,

 

I’ve completed the trail “Connect Data Cloud to Agentforce and Prompt Builder”, but it’s not being marked as completed in the “Become an Agentblazer Champion” path. As a result, I’m unable to continue to the next module, “Become an Agentblazer Innovator.”

 

Could you please help resolve this issue so I can proceed?

 

Thank you! 

 

Issue with Progress Not Updating in “Become an Agentblazer Champion” Trail

 

image (1).png

 

image (2).png

 

 

 

#Trailhead Challenges

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 2:24 PM

    Hello @Alexis Tis I have seen other trailblazers with the same issue. Open a case to Salesforce support : https://help.salesforce.com/s/support

    Eric

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