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Massimo Di Tullio 2Massimo Di Tullio 2 

Azure Single Sign On via mobile app (Android and iOS)

Hello all,

We are currently preparing our platform for the MFA obligation around Feb 22 and also offer single sign-on via AZURE Microsoft Credentials here.
However, we have the problem that when logging in with single sign-on via the mobile apps (Android and iOS), an error is issued (see screenshot error).

When logging in with the Sales Force app, Azure unfortunately continues to give this app the wrong status.
It is not recognized that the app is running on a managed device.
If this is done without SingleSignOn, then the state is passed correctly and login is not a problem
- see screenshot AZURE 1a & AZURE 1b
User-added image
User-added image

With the Field Service App a similar problem but again a bit more weird, here a different hardware platform is passed and not a Mobile Device, and therefore here a MFA authentication is requested and not a "Compliant Device".
User-added image

Do you have any idea what could be the reason for this ? When we login to the app with username and password it works fine.
VinayVinay (Salesforce Developers) 
Hi Massimo,

This seem to be more relateed to Azure platform, would request you got log a case with Azure team.

Annette LafountainAnnette Lafountain
Single sign-on (SSO) is a crucial feature of the Microsoft identity platform and Azure Active Directory, allowing users of your app to log in quickly and securely.

Furthermore, mobile app development services (https://www.appdevelopmentpros.com/services/mobile-app-development/) protection policies (APP) offer support for critical security standards that secure your users' data.