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Axel TrocheAxel Troche 

Authentication methods since February 2021

Hello. Starting February 1, 2022, Salesforce will require customers to use MFA to access Salesforce products. My question is the following, the only way to perform the second authentication will be through the Salesforce Authenticator app? Or can it be done, for example, by email with a verification code?
Best Answer chosen by Axel Troche
VinayVinay (Salesforce Developers) 
Hi Axel,

Salesforce supports these types of verification methods.
  • Salesforce Authenticator mobile app : Fast free authentication sfdc.co/IntrotoAuthenticator
  • Third-Party Authenticator App : Such as: Google Authenticator, Microsoft Authenticator, Authy
  • Security Key : Such as: Yubico’s Yubi Key Google’s Titan Security Key

Not Supported below option
  • SMS (Text) verification : Two-factor authentication by SMS is a less secure option, and is available to use only with communities, partners, and customers. Contact Salesforce Customer Support to enable
  • Email verification
Reference: 
https://help.salesforce.com/s/articleView?id=000356005&type=1

Please mark as Best Answer if above information was helpful.

Thanks,

All Answers

VinayVinay (Salesforce Developers) 
Hi Axel,

Salesforce supports these types of verification methods.
  • Salesforce Authenticator mobile app : Fast free authentication sfdc.co/IntrotoAuthenticator
  • Third-Party Authenticator App : Such as: Google Authenticator, Microsoft Authenticator, Authy
  • Security Key : Such as: Yubico’s Yubi Key Google’s Titan Security Key

Not Supported below option
  • SMS (Text) verification : Two-factor authentication by SMS is a less secure option, and is available to use only with communities, partners, and customers. Contact Salesforce Customer Support to enable
  • Email verification
Reference: 
https://help.salesforce.com/s/articleView?id=000356005&type=1

Please mark as Best Answer if above information was helpful.

Thanks,
This was selected as the best answer
Axel TrocheAxel Troche
Thank you so much Vinay!

Greetings.