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Carlos Tasayco Silva
Email template in survey
Hello to everyone,
I have created a flow builder where I am sending a survey when a sale is close, as you can see here:
iI have created a a email template where I am inserting the question of the survey, and is working but only when I use the option of send manually the survey:
I want to introduce this template in the surve by default, and each time my flow runs should send the survey with this html formato, I don't know how to do it.
I look forward hearing from you as soon as possible.
Warm regards
I have created a flow builder where I am sending a survey when a sale is close, as you can see here:
iI have created a a email template where I am inserting the question of the survey, and is working but only when I use the option of send manually the survey:
I want to introduce this template in the surve by default, and each time my flow runs should send the survey with this html formato, I don't know how to do it.
I look forward hearing from you as soon as possible.
Warm regards
Have you included the email template in the flow in the way as it is suggested in this link :-
https://www.greytrix.com/blogs/salesforce/2021/10/06/how-to-use-email-template-in-standard-salesforce-flow/
Thanks!