Apex Code Development You need to sign in to do that
Don't have an account?
Umair Mohammad 10 Omni Status Case Closed Report
Hey good folks,
I have a rather unique request from one of the department. I will copy her ask verbatim below:
"We want Omni Status of a consultant when they close cases is, along with a sum of Omni status durations (sum of Omni Status “Project”, for example) as a joined report is our goal- but I am not sure if that is possible."
Is this possible? If not, can we get something close to this?
Thx in advance as always.
Umair
I have a rather unique request from one of the department. I will copy her ask verbatim below:
"We want Omni Status of a consultant when they close cases is, along with a sum of Omni status durations (sum of Omni Status “Project”, for example) as a joined report is our goal- but I am not sure if that is possible."
Is this possible? If not, can we get something close to this?
Thx in advance as always.
Umair
Not sure if this will work, Below is the one which is close possible way to achieve above functionality.
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8Dv6SAF
Please mark as Best Answer if above information was helpful.
Thanks,