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Jay Street
Site Registration Error Custom Message
We have a custom site that allows customers/users to self-register. If the customer/user registers with a username that already exists in the org, a standard error alert is presented to them,
"Your request cannot be processed at this time. The site administrator has been alerted."
This does not inform the customer/user of the problem that they are using a username that already exists. Is there a way to customize this message? Even better, is there a way to customize it without APEX code?
"Your request cannot be processed at this time. The site administrator has been alerted."
This does not inform the customer/user of the problem that they are using a username that already exists. Is there a way to customize this message? Even better, is there a way to customize it without APEX code?
You would need to use custom page to handle the self-registration. Kindly review limitation below.
https://issues.salesforce.com/issue/a028c00000qPxeDAAS/lightning-community-self-registration-generic-error-message-when-a-duplicate-username-is-created
Also check below references if you want to custom logic and create custom message
https://salesforce.stackexchange.com/questions/233328/custom-error-message-for-community-registration-configurable-self-registration
https://help.salesforce.com/s/articleView?id=sf.external_identity_self_registration_custom_error.htm&type=5
Please mark as Best Answer if above information was helpful.
Thanks,