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Umair Mohammad 10Umair Mohammad 10 

HTML Email Status' Report Does Not Return Records

Hi Folks, 

I tried creating a report by logging into another user's profile that utilizes email function, but was not able to acquire any records.  Yes, I have Enable  Email Tracking checkbox enabled. 

I cant seem to figure it out. Urghhh, any help would be appreciated :)  A FYI: our team sends email from within SF to customers.
VinayVinay (Salesforce Developers) 
Hi Umair,

Can you elloborate more and add screenshot?

Thanks,