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Jewels Gutowski Mapping a custom lookup lead field to standard lookup contact field
Hi,
I am trying to map a Custom Lead Field labeled "Reports To" to a Standard Contact Field labeled "Reports To", so upon Lead conversion the information gets brought over to the new Contact.
Both of these fields are Lookup fields for Contacts.
When I try to map these fields, the Contact Field "Reports To" does not appear as an option to map.
Does anyone know why this field is not showing up for me to map? Can anyone lay out a specific, step by step Flow for me to create a work around on this?
Thank you!
I am trying to map a Custom Lead Field labeled "Reports To" to a Standard Contact Field labeled "Reports To", so upon Lead conversion the information gets brought over to the new Contact.
Both of these fields are Lookup fields for Contacts.
When I try to map these fields, the Contact Field "Reports To" does not appear as an option to map.
Does anyone know why this field is not showing up for me to map? Can anyone lay out a specific, step by step Flow for me to create a work around on this?
Thank you!
- Please check if any record types or related list restrictions might be preventing the mapping.
- For instance, if the Contact's "Reports To" field is part of a related list, it might not be available for direct mapping.
Please mark it as Best Answer if the above information was helpful.Thanks.