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keshav kulkarnikeshav kulkarni 

I started Salesforce Certified Exam, answered 1 question, and then it was paused. The image on the screen said: 'Please wait for our specialist to connect with you as soon as possible. 20 minutes past nothing happened. I connected to Kryterion Support, th

I started Salesforce Certified Exam, answered 1 question, and then it was paused. The image on the screen said: 'Please wait for our specialist to connect with you as soon as possible'. 20 minutes past nothing happened.
I connected to Kryterion Support, they answered me that no able to reschedule or cancel an exam and I should open a case in Salesforce Support.
SF Support has not been answered for a couple of days.
The exam still suspended now.
Does anyone has a suspended issue or know some solution?
SwethaSwetha (Salesforce Developers) 
HI Keshav,

While you wait for a response from Salesforce Support/ Kryterion Support you can also reach out to Trailhead Help (https://trailhead.salesforce.com/en/help?support=home&category=certifications) 

If this information helps, please mark the answer as best. Thank you