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Varnika GargVarnika Garg 

Suspended Salesforce Administrator certification exam

Yesterday, I was giving Salesforce Administrator certification. The proctor suspended my examination. I logged a case but it was closed automatically and I don't know how to track anything about the case?

I need to give the certification ASAP, how should i schedule the exam again?

Its still showing in progress status at webassessor.

VinayVinay (Salesforce Developers) 
Hi Varnika,

You can reach out to trailhead support team and check with them why your exam got suspended using below link.


Also reach out to kryterion support team using below link to check status.

Please mark as Best Answer if above information was helpful.

Varnika GargVarnika Garg
Hi, but I reached out to them already, they have closed the case without any info.