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Umair Mohammad 10Umair Mohammad 10 

Knowledge Article- By User View

Hi Team,

I had a question in the realm of Knowledge Article.  Is there a way we Admins can determine precisely which user(s):
  1. has viewed article(s) 
  2. date of view
  3. time of view
  4. how many number of times (count)
  5. or any combinaton of the 4 points above

I am aware of the following:

https://help.salesforce.com/s/articleView?id=sf.knowledge_custom_reports_fields.htm&type=5 

Thanks in advance.
Umair

VinayVinay (Salesforce Developers) 
Hi Umair,

You can check below appexchange tool that can help you monitor knowledge base.

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000003HXO9EAO

Please mark as Best Answer if above information was helpful.

Thanks,