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Nikhitha ShaddarsanamNikhitha Shaddarsanam 

I m getting error We can't find a Case Owner Alert. Ensure the Case Owner is sent a warning email when 45 minutes are left. How to solve this?

SubratSubrat (Salesforce Developers) 
Hello Nikhitha ,

Can you share the screen shot of the error .

Thank you.
Nikhitha ShaddarsanamNikhitha Shaddarsanam
User-added image
Julia CarterJulia Carter

The error message you're encountering, "We can't find a Case Owner Alert," indicates that there might be an issue with the configuration of a Case Owner Alert in your system. This alert is designed to send a warning email to the case owner when there's a remaining time of 45 minutes before a specific event or deadline. To resolve this error, you should take a few steps. First, carefully review the configuration of the Case Owner Alert. Check if you have accurately set up the conditions for triggering the alert, including the criteria and timing settings. Additionally, ensure that you have selected the correct email template that will be used to send the warning email. If the alert still isn't working after verifying the settings, consider checking the system logs for any error messages or clues that could help identify the problem. It's also a good idea to test the alert with different scenarios to pinpoint where the issue might lie. By systematically reviewing and adjusting the configuration, you should be able to resolve the error and successfully implement the Case Owner Alert functionality in your system. If your still getting error contact us to our website (http://yesornowheel.org/).