Apex Code Development You need to sign in to do that
Don't have an account?
Manvitha Task Email Standard Notification
Hi all,
https://help.salesforce.com/s/articleView?id=000386971&type=1
As per the above blog , if Users create a Task and assign it to any other User, the Task's assignee should receive the Task assignment email notification , which works based on whether "Email me when someone assigns me a task" preference is selected in their Reminder & Alerts setup section.(activity section ) or not .
But i wanted to know if Users create a Task and assign it to a group which he doesnt belongs to, will the Task's assignees(means all gourp members ) receives the Task assignment email notification ???
Can anyone put some light on this :))
TIA
No, by default, when a User creates a Task and assigns it to a group they don't belong to, the individual members of that group will not receive the Task assignment email notification in Salesforce. The Task assignment email notification is sent only to the assignee specified in the "Assigned To" field of the Task record.
If a User wants to receive email notifications for Tasks assigned to a group they don't belong to, they need to be individually assigned as the assignee on the Task. They won't receive notifications based on the group assignment alone.
It's important to note that Salesforce has the concept of "Task Assignment Notifications to a Queue," where notifications can be sent to the group members of a queue when a Task is assigned to that queue. However, this requires specific configuration and is not the default behavior.
By default, if a Task is assigned to a group, only the assignee specified in the "Assigned To" field will receive the Task assignment email notification, regardless of whether the User creating the Task belongs to that group or not.
References : (https://help.salesforce.com/s/articleView?id=sf.task_considerations.htm&type=5)
https://ideas.salesforce.com/s/idea/a0B8W00000GdkiWUAR/task-queue-notificationstrigger-queue-notification-email-for-new-queue-records
If this helps , please mark this as Best Answer.
Thank you.